Essay Type Questions: What is a correspondence? What is the importance of business correspondence?
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Solution
Correspondence refers to the exchange of important information, ideas and views in a written format between two people or institution for achieving some objective.
The importance of business correspondence are:
1. Serves as an evidence since it is in written format.
2. Helps in maintaining proper and formal relationship between organisations.
3. Enhance internal communication in the organisation.
4. It is inexpensive and convenient.
5. Good correspondence helps in maintaining goodwill in the market.