Fill in the blank with the most appropriate word.
l __________ to inform you that we cannot exchange articles once they have left the shop.

regret

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resent

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respect

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sense

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sorry

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Solution

The correct option is A regret
The speaker in the sentence expresses regret at the fact that he is not able to exchange articles. The term 'regret' means to feel bad about something. So, in this case, Option A is correct and the others are not because they do not provide the correct information.

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