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Question

For a car manufacturing firm, which of the following business process is most suitable for outsourcing?

A
Production Management
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B
Quality Assurance
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C
Customer Relationship
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D
None of the above
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Solution

The correct option is C Customer Relationship
A car manufacturing firm should get its customer relationship function outsourced as it will help the manufacturing unit to focus mainly on its core business i.e. manufacturing. It will also provide them economies of scale which helps in maximizing their efficiency.

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