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Question

GAN Limited is a company that supports businesses connected with business. It supplies software services, predominantly to the US. This software helps gambling in the land-based industry. In March 2020, the company's land-based casino customers had to close their physical operations due to the COVID-19 pandemic. However, there was an increase in online gambling. The company witnessed a shift from retail gambling to online gambling.

Which dimension of the business environment of land-based casino customers has been affected here?

[0.80 marks]

A
Economic dimension
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B
Social dimension
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C
Legal dimension
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D
Technological dimension
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Solution

The correct option is B Social dimension
The social dimension of the business environment is based on the social environment of the market, and determinants like cultural trends, demographics, population analytics, etc.

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