Good afternoon respected teachers,

I am a student using Byju's learning app with paid subscription. I am in 10 std and this is my 2nd year and suddenly I am starting to face this problem.

Today while I was learning biology, Byju app stopped me and told my topic limit is reached. I can only access new topics after 8 days. As I am presently living abroad and my school has already taught many topics, I would request you to please guide me through this issue. My name in Byju's app is 'sbb'. The number given is +966 501378720.

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Solution

Kindly contact our customer helpline number (+91-9243500459) for the same or drop an email to support@byjus.com.

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