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Question

Good business letters are characterized by the following personal quality of the writer-

A
Humour
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B
Seriousness
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C
Formality
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D
Sincerity
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Solution

The correct option is D Sincerity
Qualities of a Good Business Letter:
  • Clarity
  • Conciseness
  • Completeness
  • Correctness
  • Courtesy
  • Cheerfulness
  • Promptness
  • Appropriateness

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