Question

How can informal communication help to supplement formal communication model given by you in answer to question 5?

Answer 1

Informal communication takes place outside the official channels of communication. It fills the gap that might exist in a formal communication.

(i) It helps the members to discuss the matters which cannot be discussed at the official level.

(ii) It is way of knowing the reactions and opinions of the people about a change.

(iii) It helps in building team spirit

(iv) The information flows at a faster speed.