Question

HOW DID CONSUMER MOVEMENT ARISE IN INDIA ? EXPLAIN

Answer 1

The consumer movement actually arose out of dissatisfaction of the consumers:

1. Many unfair practices were practised by the sellers.
2. No legal system was available to the consumers to protect them from exploitation in the marketplace.
3. Moreover, it was presumed that it was the responsibility of consumers to be careful while buying a commodity or service.
4. A major step taken by the Indian government in this regard was the enactment of the Consumer Protection Act 1986, popularly known as COPRA.