Question

How does informal organisation support the formal organisation?

Answer 1

The Informal organisation supports formal organisation in many ways. Some of them are as follows:

(i) Quick feedback: Prescribed lines of communication are not followed. Thus, the informal organisation leads to a faster spread of information as well as quick feedback.

(ii) Social needs : It helps to fulfil the social needs of the members. This enhances their job satisfaction, since it gives them a sense of belongingness in the organisation.

(iii) Flexibility : In the formal organisation, rules and policies are fixed, thus it is rigid in nature. On the other hand, in an informal organisation, no such rules are there, thus leads to flexibility.