It is the process of adapting organisations to changing circumstances
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B
It is the system of aligning people with the direction it has taken
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C
It refers to creating a vision to help direct the change effort
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D
Creating better performance through customer orientation
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E
None of these
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Solution
The correct option is C It refers to creating a vision to help direct the change effort Planning can be defined as 'creating a vision', wihch is an important aspect of management