Question

(I). The bank has provided a link on its website to obtain feedback from customers

(II). Customers have been complaining about poor services in the bank`s branches

• A. If statement I is the cause and statement II is effect
• B. If statement II is the cause and statement I is effect
• C. If both the statements I and II are independent causes
• D. If both the statements I and II are effects of independent causes
• E. If both the statements I and II are effects of some common causes

Answer 1

The correct option is B

If statement II is the cause and statement I is effect

The surge in complaints has led the banks to receive them in an electronic mode