In an organisation all the employees take things easy and are free to approach anyone for minor queries and problems. This has resulted in every one talking to each other and inefficiency in the office. It has also resulted in leakage of secret. What system do you think manager should adopt to improve communication?

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Solution

Presently, they are following free flow of all sources pattern of communication but most suitable channel in this case is wheel pattern. Under wheel pattern all subordinates under one superior communicate through him only. The subordinates are not allowed to talk among themselves.

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