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Question

In details explain the features of outstanding?

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Solution

Features of Outstanding:

1. Interchangeable or Fungible Activities: Activities which are not differentiable can be outsourced but unique activities can't be outsourced.

2. Requiring Explicit knowledge which is Formal and Codifiable: An IT programmer's job can be outsourced but not that of a CEO, because CEO's job involves managerial, technical and human relations skills.

3. Activity is Measurable: You cannot outsource what you cannot measure.

4. Activity is not interconnected to other jobs: A job which is fungible, specialised, and measurable may not be outsourced, if it is connected to other critical activities within the organisation. Inter-connectedness may be pooled, sequential and mutual.


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