Question

In which situation are consumers denied their right to be informed?

• A. Jim is aware of the ingredients used in his pumpkin pie.
• B. Pam does not receive a user manual for the oven she bought.
• C. Dwight knows the expiration date of his medicines.
• D. Angela recieves a bill after the purchase of her television.

Answer 1

The correct option is B Pam does not receive a user manual for the oven she bought.

The right to be informed allows every consumer to be aware of the details of the product that they use. For example, Jim, Dwight, and Angela are given appropriate information regarding the products that they use. However, Pam does not receive a user manual for the oven she bought. This way, she is denied her right to be informed about the working of the product. Whenever a person is denied rights as a consumer, they can approach the consumer courts.