Question

Indicate the ground on which a complaint under the Consumer Protection Act, $1986$, shall be invalid.

• A. A product having short weight
• B. A service provided free of cost
• C. A misleading advertisement given in newspaper
• D. None of the above

Answer 1

The correct option is B A service provided free of cost

According to the The Consumer Protection Act, 1986, “service” means service of any description which is made available to potential users and includes the provision of facilities in connection with banking, financing, insurance, transport, processing, supply of electrical or other energy, board or lodging or both, 6[housing construction], entertainment, amusement or the purveying of news or other information, but does not include the rendering of any service free of charge or under a contract of personal service.

Thus Service rendered for free of cost does not come under the purview of the Act.