_______________ involves selective control or control at strategic points.
A
Management by exception
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B
Critical point control
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C
Span of control
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D
All of the above
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Solution
The correct option is A Management by exception Management by exception is a special skill of managing by attending only to exceptionally important matters and taking vital decisions. Routine matters are to be handled by the lower- level officers. It involves selective control or control at strategic points.