Question

Jaideep recently joined as the Managing Director of 'Tivori Ltd:, an apparel designing company. He observed that the company had a number of experienced fashion designers on its payroll. They regularly offered useful suggestions which were neither appreciated nor rewarded by the company. Instead the company outsourced its services to some renowned fashion designers and paid them a good compensation for their services. Because of this the employees felt disheartened and stopped giving useful suggestions.
(a) Identify the communication barrier discussed above.
(b) State the category of this communication barrier.
(c) Explain any other communication barrier of the same category.

Answer 1

(a) The communication barrier being discussed in the given situation is “lack of proper incentive”. In the given situation, the employees were never appreciated or rewarded by the company.
(b) Such lack of proper incentives falls under “personal barrier”.
(c) Another communication barrier of the same category is lack of confidence of a superior in his subordinates. If the manager does not have confidence in the skill and competence of subordinates, he would not seek their advice or opinion.