Joseph had got a confirmed ticket of Jet Airways. The flight was later canceled on account of the technical problem. Is it a deficiency in service?
What relief can Joseph seek in this regard?

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Solution

Cancellation of flight on account of technical problem is not deficiency in service as it is due to unavoidable circumstances. However, Joseph can ought to be allowed refund of the fare but no compensation can be granted on account of any loss suffered by Joseph (if any) because of the said cancellation.

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Joseph had got a confirmed ticket of Jet Airways. The flight was later canceled on account of the technical problem. Is it a deficiency in service? What relief can Joseph seek in this regard?

Joseph had got a confirmed ticket of Jet Airways. The flight was later canceled on account of the technical problem. Is it a deficiency in service?
What relief can Joseph seek in this regard?