Question

Julie buys a luxury car that is worth ₹30 lakhs. After a month of usage, she runs into problems, and the company refuses to fix the car. Which of the following institutions must she approach?

• A. State Consumer Disputes Redressal Forum
• B. District Consumer Disputes Redressal Forum
• C. National Consumer Disputes Redressal Forum
• D. Supreme Court

Answer 1

The correct option is A State Consumer Disputes Redressal Forum

<!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--> Consumers approach the State Consumer Disputes Redressal Forum if the compensation amount is more than ₹20 lakh and less than ₹1 crore.

Since it is the second-level consumer redressal forum, consumers can also approach it if they are not satisfied with the District Consumer Disputes Redressal Forum's verdict.