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Question

List the various reliefs available to consumer on his complaints.

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Solution

In India, the Consumer Protection Act was enacted in 1986 to give speedy, inexpensive and accessible redressal machinery for the benefit of the Consumers. A three tier system of Consumer Disputes Redressal machinery has been established for the purpose of this Act.

  • District Forum in every district.
  • State Commission in each state.
  • National Commission at New Delhi.

District Forum has pecuniary jurisdiction upto Rs 5 lakhs. State Commission has Original jurisdiction above Rs 5 lakhs upto Rs 20 lakhs and Appellate jurisdiction. National Commission has Original jurisdiction above 20 lakhs and Appellate jurisdiction.

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