Question

Look at the following letter:
Respected Sir,
I am writing to inform you that I have received your letter regarding the delay in the arrival of your product. We will look into the matter immediately and ensure the delivery is made within this week. We appreciate your kind patience and apologize for the inconvenience caused.
Best regards,
TrackFast Courier
What kind of letter is this?

• A. Business letter
• B. Personal-Business letter
• C. Semi-formal letter
• D. Informal letter

Answer 1

The correct option is A Business letter

The given letter gives information about the delivery of a product.

Since this letter talks about the transaction of a product, it is a business letter.

Thus option A is the correct answer.

Options B,C,D are incorrect.