M/s Beta Ltd. deals in consumer goods. It employs 100 workers and 10 operative managers who give guidance and support to the workers while operating the machinery. The company has a policy of granting leave as per the requirement of the workers. Workers are generally granted leave on festivals and special occasions. Recently on Puja festival, it received a big order. Workers are keen to take Puja holidays while management is pressing hard for overtime. This matter was placed before the Personnel Manager who called the meeting of operative managers and workers to inform them about the changes in the incentive plan which states payment of double wages for working overtime and triple wages for working on holidays. Workers without any pressure voluntarily took limited holidays and were able to increase their earning by working overtime and on holidays. During Board of Directors meeting, Personnel Manager was asked to update the management for achieving higher output, meeting timely supplies without any confrontation with workers. Personnel Manager replied, "I just used a carrot with no sticks approach".
By quoting the lines from above paragraph state any two elements of directing.

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Solution

Supervision means guiding the efforts of employees and other resources to achieve desired results.
Supervision 'it employs 10 operating managers ............. support to the workers.'
Motivation means stimulating people to action to accomplish desired goals.
Motivation 'to pay double wages for working overtime and triple wages for working on holidays.'

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