Question

Manvi has claimed an amount of Rs. 5 crore against consumer exploitation. She first went to the national redressal forum to file her complaint. She was not satisfied with the response of the national redressal forum. What is the next step for her?

• A. She has to accept the decision of the national redressal forum.
• B. Manvi will have to pay 50% of the compensation amount or Rs. 50,000 rupees, whichever is higher, to file the case in the Supreme Court.
• C. Manvi will have to pay 50% of the compensation amount or Rs. 50,000 rupees, whichever is lower, to file the case in the Supreme Court.
• D. Manvi will have to pay Rs. 30,000 and file the case again in the national redressal forum.

Answer 1

The correct option is C Manvi will have to pay 50% of the compensation amount or Rs. 50,000 rupees, whichever is lower, to file the case in the Supreme Court.

The national redressal forum settles disputes where the value of the compensation claimed is more than Rs. 1 crore. If a consumer is still not satisfied with the court’s decision, they have the right to seek redressal from the Supreme Court within the next 90 days. However, the petitioner will have to pay 50% of the compensation amount or Rs. 50,000, whichever is less.