Mr. Jindal purchased olive oil from Fimble Departmental Store and took the cash memo of Rs 500 which he paid to them. Later on, he found that the MRP of oil was Rs 435 but the store had put a sticker of Rs 500 on the original price.
(i) Do you think the consumer right is violated here?
(ii) Which right was violated? Briefly explain the right.
(iii) Is Mr. Jindal a responsible customer? Give reasons.
(iv) Can Mr. Jindal recover the extra money paid?
Mr. Jindal purchased olive oil from Fimble Departmental Store and took the cash memo of Rs 500 which he paid to them. Later on, he found that the MRP of oil was Rs 435 but the store had put a sticker of Rs 500 on the original price.
(i) Do you think the consumer right is violated here?
(ii) Which right was violated? Briefly explain the right.
(iii) Is Mr. Jindal a responsible customer? Give reasons.
(iv) Can Mr. Jindal recover the extra money paid?
(i) Yes, Mr. Jindal's consumer right is violated here.
(ii) The right to choose is violated. This right to be assured wherever possible access to a variety of goods and services at competitive prices.
(iii) Mr. Jindal is a responsible consumer since he took a cash memo for the olive oil he'd purchased from Fimble Departmental Store, but he was not alert and aware about the fault sticker.
(iv) He can seek redressal against that faulty sticker and recover his extra money from the store using the cash memo and the faulty sticker at the store.
(i) Yes, Mr. Jindal's consumer right is violated here.
(ii) The right to choose is violated. This right to be assured wherever possible access to a variety of goods and services at competitive prices.
(iii) Mr. Jindal is a responsible consumer since he took a cash memo for the olive oil he'd purchased from Fimble Departmental Store, but he was not alert and aware about the fault sticker.
(iv) He can seek redressal against that faulty sticker and recover his extra money from the store using the cash memo and the faulty sticker at the store.
