Mr. Shantanu is a chief manager of a reputed company that manufactures garments. He called the production manager and instructed him to keep a constant and continuous check on all the activities related to his department so that everything goes as per the set plan. He also suggested him to keep a track of the performance of all the employees in the organisation so that targets are achieved effectively and efficiently.
a. Describe any two features of Controlling highlighted in the above situation. (Goal Oriented, continuous and pervasive - any 2).
b. Explain any four points of importance of Controlling.

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Solution

a. The features of Controlling highlighted in the above case are: (any two)

Goal oriented: Controlling keeps a close watch on the work in progress and constantly works towards the accomplishment of organisational goals.

Continous process: Controlling is an on-going process as it involves a constant assessment and evaluation of the progress of current tasks and activities as against the set standards.

Pervasive process: Controlling is a pervasive function. It is exercised by all managers irrespective of their level, department or division.

b. Control is an indispensable function of management without which best of plans can fail. Importance of Controlling are: (any four)

Accomplishing organisational goals- Controlling indicates the deviations in performance and takes the required corrective measures. In this way, it helps in the accomplishment of organisational goals in a better manner.

Evaluating the standards- It helps in assessing and reviewing the accuracy and feasibility of the set standards according to the changing business environment.

Optimum utilisation of resources- Controlling ensures that each task is performed as per the set standards, thereby helping in minimising the wastage of resources.

Employee motivation- The employees know well in advance as to what is expected from them and the standards against which their performance will be judged. This encourages them to work to the best of their capabilities and achieve the assigned targets.

Order and discipline- The employees are aware of the fact that they are being continuously observed. Thus, dishonesty and inefficiency in behaviour is minimised.

Promoting coordination- Proper controlling ensures that every department is aware of its respective activities and tasks and coordinates with one another.

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