Question

_____of communication are established mainly by the organization structure, and are referred to as "Communication through the chain of command".

• A. Informal channels
• B. Formal channels
• C. Unofficial channels
• D. (A) or (C)

Answer 1

The correct option is B Formal channels

Formal Communication Channels

• A formal communication channel transmits information such as the goals, policies and procedures of an organization. Anexampleof a formal communication channel is a company'snewsletter, which gives employees as well as the clients a clear idea of a company's goals and vision.