Question

On Annual day of the company, all departmental heads were having dinner with their terms. Production Manager Mr. Siddharth and his supervisor Mr. Ali were also there. Mr. Ali told Mr. Siddharth about the problems faced by workers due to the bad condition of machines. According to him major repairs and replacements of worn out parts were required. Later on, Production Manager made efforts to find out the actual position and found the same situation as described by Mr. Ali. He conveyed the matter to higher authorities who went for overhauling of machinery. As a result, productivity increased by almost 20%.
Top management awarded a cash prize of Rs. 25000/- to Mr. Ali on the next Annual day.
1. Identify the kind of communication which took place between Mr. Siddharth and Mr. Ali.
2. What step was taken by top management to improve the situation.
3. Name and explain the kind of incentive which was given to Mr. Ali.
4. State two values which are evident from the way of working of company.

Answer 1

1). Informal communication took place between Mr. Siddharth and Mr. Ali.

2). Remedial action- an action taken to affect the long-term restoration of environmental quality (as under the Comprehensive Environmental Response, Compensation, and Liability Act)

3). Monetary incentive- Monetary Incentives are financial incentives used mostly by employers to motivate employees towards meeting their targets. Money, being a symbol of power, status and respect plays a big role in satisfying the social–security and physiological needs of a person.

4). Increasing motivation of lower-level employees by providing them monetary incentives.

Giving importance to the lower level of management.