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Question

On the occasion of 'Dhan Teras' Mr. Aakash went to market for purchasing utensils. He bought pressure cooker from a shop. The shop was overcooked on the festival, so he did not obtain the cash- memo for the purchase and did not check its certification. Next day, his wife used the cooker, which burst and his wife suffered injuries.
(i) Identify and explain the Consumer liabilities which have not been discharged by Mr. Aakash
(ii) Mention the values which have been ignored by the seller as well as of Mr. Aakash.

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Solution

(i) Insist on cash memo
(ii) Cautious Consumer, concern for quality

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