Prabhakar purchased an ISI mark electric iron from 'Bharat Electricals'. While using he found that it was not working properly. He approached the seller and complained for the same. The seller satisfied Prabhakar by saying that he will ask the manufacturer to replace this iron.

The manufacturer refused to replace and Bharat Electricals decided to file a complaint in the consumer court. Can 'Bharat Electricals' do this? Also explain 'who is a consumer' as per Consumer Protection Act, 1986.

Open in App

Solution

Bharat Electricals cannot file a complaint as Bharat Electricals is not a consumer. They bought goods for commercial purpose and not for consumption.

Consumer: A consumer is generally understood as a person who uses consumer goods or avails any service.

Suggest Corrections

Similar questions

Q. Prabhakar purchased an ISI mark electric iron from 'Bharat Electricals'. While using he found that it was not working properly. He approached the seller and complained for the same. The seller satisfies Prabhakar refused to replace and Bharat Electricals decided to file a complaint in the consumer court. Can 'Bharat Electricals' do this? Why?

Also explain 'who is a consumer' as per Consumer Protection Act 1986.

Prakhar purchased an ISI mark electric iron from the seller 'Bharat Electricals'. While using he found that it was not working properly. He approached the seller and complained of the same. The seller satisfies Prakhar by saying that he will ask the manufacturer to replace the iron. The manufacturer refused to replace and Bharat Electrical decided to file a complaint in the Consumer Court.

(i) Can Bharat Electricals do this? Why?

(ii) Which right is practiced in this case study? Also explain who is a consumer as per Consumer Protection Act, 1986?

Anita purchased a book from 'Satish Book Stores'. While reading the book, she found that ten pages are missing. She approached the seller of the book and complained about the missing pages.

The seller promised that if the publisher was ready to change the book he would change the same.

After a week, the seller informed Anita that the publisher had refused to change the book. Where can Anita file a compliant against the seller of book? Give reason in support of your answer. Also explain, who is a consumer as per Consumer Protection Act, 1986.

Anita purchased a book from Satish Book Stores, while reading the book she found that ten pages were missing. She approached the seller of the book and complained about the missing pages. The seller promised that if the publisher was ready to change the book he would change the same. After a week the seller informed Anita that the publisher had refused to change the book.

(i) Can Anita file a complaint against the seller of the book? Give reason in support of your answer.

(ii) Also, explain who is a consumer as per 'Consumer Protection Act' in the context of the case study.

Q. Anita purchased a book from 'Satish Book Stores'. While reading the book she found that ten pages were missing. She approached the seller of the book and complained about the missing pages. The seller promised that if the publisher was ready to change the book he would change the same. After a week the seller informed Anita that the publisher had refused to change the book.
Where can Anita file a complaint against the seller of book?

Give reason in support of your answer. Also explain who is a consumer.

Join BYJU'S Learning Program

Bharat Electricals cannot file a complaint as Bharat Electricals is not a consumer. They bought goods for commercial purpose and not for consumption. Consumer: A consumer is generally understood as a person who uses consumer goods or avails any service.

Bharat Electricals cannot file a complaint as Bharat Electricals is not a consumer. They bought goods for commercial purpose and not for consumption.

Consumer: A consumer is generally understood as a person who uses consumer goods or avails any service.