Question

Rakesh bought skincare products which claimed that the products were clinically tested. After using them, he got burns on his skin. His friend Ravina advised him to file a complaint under the Consumer Protection Act, 1986.

What is the purpose of this Act?

• A. To help consumers in filing complaints
• B. To write articles and hold exhibitions to create awareness about consumer protection
• C. To ensure the protection of consumers through legal channels
• D. To fights lawsuits on behalf of consumers against producers

Answer 1

The correct option is C To ensure the protection of consumers through legal channels

In 1986, the Government of India introduced the Consumer Protection Act, 1986. COPRA is a legal framework that exists within the country to ensure the protection of consumers. There are several laws that govern various industries as well as business activities.