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Question

Read the following passage carefully and answer the given questions. Certain words/phrases are given in bold to help you locate them while answering some of the questions.
In the passage, the author has specified which of the following characteristics of the customer on-boarding process?

A
It involves the collection of documents from the applicants in order to validate their details.
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B
In involves issuance of smart cards to the customers.
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C
It suffers from latency as it takes a long time after submission of documents by the customer.
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D
It is an expensive process which people find difficult to afford.
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E
All of the above
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