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Standard XII
Business Studies
Importance of Staffing
Resolutions P...
Question

Resolutions Pvt. Ltd is a publishing company. Its book on Business Studies for class XII is in great demand. As a result, the employees in the marketing department are always racing against time. The employees have to work overtime and on holidays to cater to the demand.
Managers in the marketing department are under stress as they have to handle more than two territories. The work stress has led to dissatisfaction among the employees and managers.
(a) Name and explain the step of staffing process which has not been performed properly.
(b) State the next two stages immediately following the step identified in part 'a'.

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Solution

(a) Estimation of manpower requirement. It involves determining the number and type of employees required. It would necessitate workload analysis and workforce analysis.
(b) (1) Recruitment: Process of searching for prospective employees and stimulating them to apply for the job
(2) Selection: Process of choosing the most suitable candidate and rejecting the unsuitable ones.


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Alpha Enterprises is a company manufacturing water geysers. The company has a functional structure with main four functions- Production, Marketing, Finance and Human Resource. As the demand for the product grew, the company decided to hire more employees. Identify the concept which will help the Human Resource Manager in deciding the actual number of persons required in each department.


Q. 'Shan Spices Ltd.' is the manufacturer of different food specific spices like Rajmaa Masala, Cholley Masala, AalooParantha Masala etc. Mr Raghav, the owner of the company has created different departments for purchase, production, marketing, finance and human resource. There are thirty employees working in the organisation. Planning is of paramount importance to the company as Mr Raghav believes that effective planning leads to achievement of organisational objectives. So in order to make employees focus on objectives, he issued instructions that during working hours only official matters will be discussed. He made certain rules and code of conduct for the employees to follow, according to which employees are not allowed to visit and talk to the employees of other departments except for official work. He emphasized on work performance which resulted in smooth functioning of the organisation.
(1) Identify and state the type of organisation mentioned in the above para.
(2) State one feature of the concept identified in part (1) as mentioned in the above para.
(3) What was the purpose behind the formulation of rules for the employees that restricted their personal communication with the employees of other departments?
(4) State two values violated by Mr. Raghav.
Q. Directions:- Study the following information carefully to answer the question given below.

A, B. C, D, E, F, G and H are eight persons working in three different departments viz operations, sales and finance of an organization with at least two and not more than three in any department. They are on three different scales viz. I, II and III with at least two in any one scale. Both the employees in operations department are in scale II. D works in Sales department and belongs to Scale I. A works in Finance department and does not belong to Scale I. Two employees in Sales department belong to one scale. F works with only H in one of the departments. C works with E in one of the departments. B does not work with either C or A in the same department. G does not belong to Scale III. E does not belong to Scale I.

Which of the following groups of employees work in sales department?
Q. Rishitosh Mukerjee has recently joined AMV Ltd, A company manufacturing refrigerators. He found that his department was under-staffed and other departments were not cooperating with his department for smooth functioning of the organisation. Therefore, he ensured that his department has the required number of employees and its cooperation with other departments in improved.
(a) Identify the level at which Rishitosh Mukerjee was working.
(b) Also, state three more functions required to be performed by Rishitosh Mukerjee at this level.
Q. Rishitose Mukerjee has recently joined AMV Ltd. a company manufaturing refrigerators. He found that his department was under-staffed and other departments were not cooperating with his department for the smooth functioning of the organisation. Therefore, he ensured that his department has the required number of employees and its cooperation with other departments is improved.
(a) Identify the level at which Rishitosh Mukerjee was working
(b) Also, state there were more functions required to be performed by Risitose Mukerjee at this level.
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