“Business is not financial science, it’s about trading, buying and selling. It’s
about creating a product or service so good that people will pay for it.”
— Anta Roddick
Traditionally marketing has been
described in terms of its functions or
activities. In this respect, marketing
has been referred to as performance
of business activities that direct the
flow of goods and services from
producers to consumers.
We know that mostly manufacturing
firms do not produce goods for
their own consumption but for the
consumption or use by others.
Therefore, to move the goods and
services from producers to consumers,number of activities such as product
designing or merchandising, packaging,
warehousing, transportation, branding,
selling, advertising and pricing are
required. All these activities are
referred to as marketing activities.
Taking the social perspective,
Phillip Kolter has defined marketing as,
“a social process by which individual
groups obtain what they need and want
through creating offerings and freely
exchanging products and services of
value with others”.