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Question

Sonu purchased a medicine from 'Alpha Medical Stores' for his wife had stomach pain. But even after giving the medicine, wife's condition did improve and she had to be admitted to a nearby hospital for treatment. Doctors on examination found that the medicines given to Sonu's wife were spurious. Sonu complained about this to 'Alpha Medical Store'. As result Alfa medical decided to file a complaint against the manufacturer in the consumer court. Can Alpha Medical Store lodge the complaint?
Give reason.

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Solution

No. Alpha Medical Store is retailer and retailer is not a consumer. Only consumer can file a complaint

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