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Question

Suggest which element of directing is suitable under following situations and why?
(i) Workers are always unwilling to take up any kind of work. Due to rise in demand firm wants them to cooperate to meet pending orders. The supervisor is finding it difficult to cope with this situation.
(ii) Workers of a factory are going to production manager for guidance and information; as a result he is overburdened with the work. Advise him with which function of directing he can reduce his work load.
(iii) In an organisation employees hesitate to express their feelings and suggestions. They do not take initiative to express their problems and suggestions.

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Solution

(i) In this situation manager must use motivation element of directing to induce workers and to get willing cooperation of workers.
(ii) In this situation production manager must appoint a supervisor who will act as a linking pin between production manager and workers. He will also play the role of a guide to help workers to solve their problems.
(iii) In this situation there is a great need for effective leadership. The manager must learn all the qualities of leadership and through training he must try to get as many qualities as possible. He must try to develop confidence and motivation in employees through empathy and listening skill.

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