Question

<!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--> _______ represents the commitment of the Organisation towards standard, quality and time frame of service delivery, grievance redressal mechanism, transparency and accountability..

• A. Social Audit
• B. Citizen Charter
• C. Service Draft

Answer 1

The correct option is B Citizen Charter

<!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--> Citizens' Charter represents the commitment of the Organisation towards standard, quality and time frame of service delivery, grievance redressal mechanism, transparency and accountability.