Question

Testing comes under which category of cost of quality?

Answer 1

Answer:

Testing falls into the classification of cost of appraisal. Quality costs are classified into four major categories

• Preventive costs

Preventive costs concern the avoidance of errors rather than the identification and removal of defects from goods.

• Appraisal costs

The cost of appraisal is the cost of finding the faulty goods before they are shipped to the customer through the testing process.

• Internal failure costs

The expense that is involved in removing the defects is internal failure.

• External failure costs

When a faulty product is sent to the consumers, the external costs come up.