The business practice of hiring a third-party to perform services which were previously done in-house is called .
A
call-centre services
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B
customer care
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C
outsourcing
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D
on-the -job training
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Solution
The correct option is C outsourcing Outsourcing is the business practice of hiring a party outside a company or from another country, to perform service and create goods that traditionally were performed in-house by the company's own staff.