The consumer has a right to file a complaint and to be heard in case of ____________ with a good or a service.
A
satisfication
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B
dissatisfaction
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C
both a and b
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D
None of the above
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Solution
The correct option is B dissatisfaction The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service. A consumer has the right to represent his/her dissatisfaction for buying any goods or availing any service.