Question

The consumer has a right to get relief in case of defective goods or deficient services as per the ________________.

• A. Right to choose
• B. Right to seek redressal
• C. Right to be heard
• D. Right to be informed

Answer 1

Answer: (B)

Right to seek redressal

The consumer has a right to get relief in case of defective goods or deficient services or the product or service falls short of his expectations.
The Consumer Protection Act provides a number of reliefs to the consumers including replacement of the product, removal of defect in the product, compensation paid for any loss or injury suffered by the consumer, etc.