The General Manager of 'Indemnity Ltd.' was addressing employees during 'employee recognition program function. He stressed: "employees should make all efforts to increase their capacity, and efficiency. They should also make such endeavour as to get job satisfaction. Not only that it is equally essential that they should concentrate on minimizing the accidents".
(i) Which concept of management was the General Manager stressing in the function?
(ii) Identify and explain the type of incentive discussed above.

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Solution

(i) Training-the action of teaching a person or animal a particular skill or type of behaviour.
(ii) Non-monetary-Recognition Compensation given in a transaction which does not involve cash. A non-monetary reward can consist of almost any material object such as jewelry, precious metals or an automobile for example. In business, a non-monetary reward can also be a service such as improvements made on a property or repairs done on a car.

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