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Question
The local telephone company sells me a landline connection only if I purchase a handset from them as well. Which of the following rights does this practice violate under the Consumer Protection Act 1986?
The local telephone company sells me a landline connection only if I purchase a handset from them as well. Which of the following rights does this practice violate under the Consumer Protection Act 1986?
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Solution
The correct option is C Right to choose
A consumer has the absolute right to buy any goods or services of his choice from among the different goods or services available in the market. In other words, no seller can influence his choice in an unfair manner. If any seller does so, it will be deemed as interference in his right to choose. Thus, in the case given the sellers impose his choice rather listening to the demand of the purchaser. The right to choose of the buyer is violated under the Consumer Protection Act 1986.
A consumer has the absolute right to buy any goods or services of his choice from among the different goods or services available in the market. In other words, no seller can influence his choice in an unfair manner. If any seller does so, it will be deemed as interference in his right to choose. Thus, in the case given the sellers impose his choice rather listening to the demand of the purchaser. The right to choose of the buyer is violated under the Consumer Protection Act 1986.
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