The non-controllable factors are referred to as _________.
A
External factors
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B
Decision on a brand name
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C
Internal factors
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D
All of the above
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Solution
The correct option is B External factors A business operates in a dynamic environment which changes every then and now. The business of a company is affected by two factor: internal and external.
Internal factors are those which took place inside the company and can be controlled through managerial actions whereas external factors are those which operates outside a business and which cannot be controlled by the managerial actions in the company. Example- change in government licensing policy.