The objective of ISO 9000 family of Quality management is :
Skill enhancement
Customer satisfaction
Employee satisfaction
Environmental issues
Option (B) Customer satisfaction
ISO 9000 is issued to organisations after a thorough check by the international standard organisations to make sure the quality is adhered to at all times for all orders.
ABC Ltd. is facing a lot of problems these days. The company's profit margin is declining day by day. The production manager is blaming marketing management whereas marketing is blaming production department for not maintaining the quality. Finance department is blaming both. What quality of manager do you think is lacking? Explain it briefly.
What is meant by finacial management? State the primary objective of finacial management.