Question

The owner of a restaurant is charging Rs.30 for a bottle of water customer. Whereas the MRP of the bottle is Rs.10. One of the consumers objected to it but the owner did not agree and continued with that malpractice.
(i) What are the possible reasons that other consumers are not agreeing
(ii) Which right of the consumer can remove this ignorance of consumer?

Answer 1

(i) the other consumers may not be aware of their rights
(ii) Right to consumer education can help to spread awareness to consumers.