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Question

The Production Head of Maruti Udyog Ltd. instructs his foreman to go slow in producing the product but the sales manager wants more production in order to increase the sales of the company. Thus, he forced the production foreman to go fast. Which principle of management is being violated in this case? State the consequences which can occur.

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Solution

In this case, 'Principle of Unity of Command' is violated as the production foreman is getting conflicting instructions and order from two bosses, one is Production Manager and the other is Sales Manager.

Following are the consequences:

(i) It leads to generate confusion in the mind of subordinates.

(ii) It also results in ego clashes and conflict between the managers.

(iii) There would be no discipline and order in the organisation.

(iv) Production will be delayed as subordinates will get the change of making excuses.


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