Question

The vertical flow of communication from lower level to one higher level is ________________.

• A. Upward communication
• B. Downward communication
• C. Formal communication
• D. Horizontal communication

Answer 1

The correct option is A Upward communication

• Upward communication flows to a higher level in an organization. It provides feedback on how well the organization is functioning. The subordinates use upward communication to communicate to their superiors.
  
• Downward communication flows from a higher level in an organization to a lower level. It happens from superiors to subordinates in a chain of command.
  
• Formal communication is the official interchange of ideas/information. It is also called as 'Proper Channel Communication'.
  

When two individuals of the same level communicate, such communication is a horizontal communication.