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Question

The www.olx.in, www.quickr.com etc are examples of websites used to conduct business. Deepa's sofa set got spoiled in rain. Her friend suggested that she should change the fabric so that it looks new and put it for sale on www.olx.com Deepa followed her friend's advice and got her sofa repaired so that it looks better and uploaded nicely clicked pictures on www.olx.com in without disclosing the fact that it was damaged from inside. She found a customer and sold it for Rs. 9,000. After one week the buyer found the real state of sofa set and called Deepa but she did not answer any of the calls.

(i) Name the type of business in above case.

(ii) Which values did Deepa ignore while selling her sofa set?

(iii) Explain two advantages and disadvantages of e-commerce

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Solution

i.C2C

ii. Deepa gave false information about the product. Due to the lack of personal touch, one cannot feel the product before buying. They will not be able to check for any default. It lacks credibility.

Advantages of e-commerce:

1. No Geographical Boundaries: Anyone can order anything from anywhere at anytime. On the one hand, it allows the seller an access to the global market; on the other hand, it affords to the buyer a freedom to choose products from almost any part of the world.

2. Flexible business hours: Since the internet is always available. E-business breaks down the time barriers that location-based businesses encounter.

Disadvantages of e-commerce:

1. Security issues: There are a lot of people who scam through online business. Also, it is easier for hackers to get your financial details. It has a few security and integrity issues. This also causes distrust among potential customers.

2.Delivery time: The delivery of the products takes time. This lag time often discourages customers. However, e-businesses are trying to resolve such issues by promising very limited delivery times. For example, Amazon now assures one-day delivery.


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