Question

Visit a consumer organisation in your town. List down the various functions performed by it.

Answer 1

The functions performed by consumer organisation are as follows:

i. One of the main tasks of consumer organisation is to create awareness among the consumers with regard to their rights and responsibilities. For this it organises various workshops and publishes regular journals.
ii. It conducts research with regard to various consumer problems and other areas of consumer interest.
iii. It assists the consumers to file complaints against fraudulent practices.
iv. It keeps a tab on malpractice such as black marketing and adulteration. It informs the concerned government authorities such that appropriate action can be taken.