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Question

What, according to the writer, is the problem with modern technology?

A
It does not function in the intended way.
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B
It tends to cause friction between family members.
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C
It can result in people losing self-control.
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D
It is impossible to achieve anything without technology.
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Solution

The correct option is A It can result in people losing self-control.
The writer feels that the problem with modern technology is that it can cause people to lose self-control. The words "Computer angst - now a universal feature of modern life - is an increasing phenomenon today" proves that point. It says that this phenomenon called computer angst is a situation where people get angry at computers and automated systems due to the robotic way in which they respond to input by humans. The writer provides a hypothetical example of a computer user who trashes his console after getting frustrated with a computer game. The writer also talks about how an automated call center can make you hang up the phone shouting rude remarks. These two examples support the writer's argument that the problem with modern technology is that it can make people lose self-control.

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